Pilot Overview
In late 2022, Allegheny County Department of Human Services rolled out a pilot program to understand the impact of transportation affordability on lower-income residents. With the knowledge that the cost of transportation can pose a barrier to accessing jobs, social services and other life necessities, the Allegheny County Department of Human Services explored new strategies to help connect people with services and opportunities that will benefit themselves, their families and their communities.
The pilot measured the effects of discounted public transportation fares on participants' outcomes such as ridership, travel behavior, employment status, and access to health care and other social services.